AI assistant from HamburgYour knowledge. Conversational access.
nerilio makes company knowledge instantly accessible - a GDPR-compliant AI assistant based exclusively on your own content.
Powered by nerilio · RAG technology
EU hosting100% adaptable to your industry and needs
Measurable resultsWhy companies choose nerilio
nerilio delivers measurable improvements in efficiency, knowledge management and employee satisfaction.
nerilio answers nearly all queries instantly and reliably
Fewer follow-ups, fewer tickets, more time for what matters
Instant answers instead of hours of document hunting
See for yourself - in a non-committal live demo
The problem - and the solution
Many companies are sitting on valuable knowledge buried in documents nobody can find. nerilio changes that.
Knowledge stays unused
Employees spend hours searching for answers in PDFs, wikis and emails.
Information is scattered, outdated and hard to find - mistakes happen.
The same questions over and over - HR, IT and subject teams get flooded with requests.
nerilio makes knowledge usable
nerilio searches all content in real time and delivers accurate answers in seconds.
New documents are integrated automatically - your knowledge stays current.
Routine questions are answered automatically - your team can focus on what matters.
nerilioInstantly
Use casesnerilio - for every use case
Whether enterprise, education or publishing - nerilio adapts to your needs.
Enterprises
nerilio becomes the central knowledge assistant for your company. New employees learn through dialogue instead of reading endless documents. Compliance topics, processes and policies are explained clearly.
- ✓Onboarding new employees through dialogue
- ✓Compliance & policies instantly available
- ✓Internal knowledge base used interactively
- ✓Integration with intranet and Teams
Education
In tutor mode, nerilio becomes an active learning companion. The bot asks follow-up questions, checks understanding and adapts explanations dynamically to the learner's level. Lasting learning success through conversational practice.
- ✓Active tutor mode with follow-ups
- ✓Exam prep with feedback
- ✓LMS integration (Moodle, ILIAS, etc.)
- ✓Personalized learning paths
Publishers & content platforms
Extensive content becomes genuinely interactive for the first time. Your users converse with your knowledge instead of just searching it. Increase dwell time and the value of your content.
- ✓Interactive access to specialist content
- ✓Higher user engagement
- ✓Monetize through premium knowledge
- ✓Seamless integration into existing portals
Customer support
nerilio answers common customer questions automatically, around the clock. Only complex inquiries are forwarded to human staff. Your support team gets noticeably more breathing room.
- ✓24/7 automated first-level support
- ✓Escalation for complex requests
- ✓Consistent answer quality
- ✓Multilingual support
Operating modesOne knowledge base, three ways of working
nerilio is not tied to a single role. You decide per bot whether it answers, explains or tests – the knowledge base stays the same.
An example from education: the same course unit – writing learning objectives – in all three ways of working.
Answering questions
Learners ask in their own words and get answers exclusively from your materials, optionally with a source reference to the course unit. No invented knowledge, no answers from outside the course.
- Answer with a source in the course
- Related questions as quick replies
- Asks back when a question is unclear
nerilio · Q&A- What makes a good learning objective?
- A good learning objective describes what participants can do at the end – not what the course covers. It names an observable action, the situation in which it is shown, and fits the course's exercises and assessment.Source: Workbook module 2 · chapter 1Give me an exampleHow many objectives fit into one seminar day?
Guiding understanding
In tutor mode nerilio doesn't just explain – it leads step by step to the solution, explanatory, Socratic or step-by-step. Level and pace are adjustable, and it sums up at the end of a unit.
- Asks back before explaining
- Works with the learner's own example
- Progress indicator per lesson
nerilio · Tutor- How do I write a good learning objective?
- Tutor · SocraticLet's try it on your own seminar. What should your participants be able to do after the course that they couldn't do before?
- They should understand Excel better.
- A good start. But “understand” is hard to observe. How would you notice that someone can do it? For example: “Participants create a pivot table from a data set.” That turns a wish into a testable learning objective.Source: Workbook module 2 · chapter 2.1, writing testable objectives
Assessing knowledge
In assessment mode nerilio asks targeted questions, evaluates the answers against your marking scheme and proposes a score – for multiple choice, true/false and open questions. You make the decision.
- Open questions, multiple choice or true/false
- Reasoning per criterion
- Score as a proposal, decision with you
nerilio · Assessment- Assessment · question 3 of 8 · open questionWrite a learning objective for a seminar on time management that describes what participants can do at the end.
- Participants know the Eisenhower matrix.
- Evaluation against the marking scheme1 / 3
- Fits the topic of time management
- Describes an observable skill rather than knowledge
- States a situation or standard
The topic fits. But “know” describes knowledge – it doesn't show whether someone can actually use the matrix. Better, for example: “Participants prioritise the tasks of their working week using the Eisenhower matrix.”
The score is a proposal based on your marking scheme. You make the decision.
Certification for an international training provider
An international provider of trainer certifications extends its final exam with nerilio: module by module, with free-text answers, marks per question and a pass mark of 80 percent. At the end there is an evaluation organised by topic, for which the provider is responsible. The exam can be paused and resumed later.
FeaturesEverything your AI assistant needs
nerilio combines cutting-edge AI technology with ease of use and the highest privacy standards.
Your data as the source
nerilio runs on state-of-the-art RAG technology. The bot answers questions based exclusively on your own content. Relevant documents are searched in real time, context is recognized, and matching answers are generated.
Three operating modes
One knowledge base, three ways of working: in Q&A mode nerilio answers questions directly. In tutor mode it explains topics step by step and asks follow-up questions. In assessment mode it tests knowledge – with multiple choice, true/false or open questions and automatic scoring.
Flexible integration
nerilio integrates flexibly into your existing systems - website, intranet, LMS or CMS. Isolated content silos turn into a single intelligent knowledge entry point.
Diverse content sources
nerilio handles all common document formats: PDFs, Word docs, PowerPoint, websites, videos and more. Your entire knowledge base becomes a single searchable resource.
Semantic search
Instead of plain keyword search, nerilio understands the context of your questions. Even if you don't use the exact terms from the document, nerilio finds the relevant information.
GDPR & privacy
Your content stays your content. nerilio is fully GDPR-compliant, hosted on EU servers, and does not use customer data to train public AI models. Full control, no hidden data leakage.
How it worksYour AI assistant in 3 steps
From setup to production - nerilio is quick to integrate and ready to use right away.
Upload your content
Upload your documents, PDFs, web pages or connect your LMS. nerilio processes all common formats automatically.
AI processes knowledge
nerilio analyses and indexes all content with RAG technology. Connections are recognized, knowledge is structured.
Users ask questions
Your employees, learners or customers ask questions in natural dialogue. nerilio replies instantly and accurately.
Insights & optimization
Get valuable insights: which questions are asked? Where are the knowledge gaps? Improve continuously.
Ready to activate your knowledge?
Experience nerilio live in a free demo - with your own content.
Your data. Your control.
Especially for companies, educational institutions and publishers with sensitive content, this means: you can use modern AI without compromising on privacy, security or control.
GDPR-compliant
Full compliance with the General Data Protection Regulation. Data processing agreement (DPA) included.
EU hosting
All data is hosted exclusively on servers within the European Union.
No AI training
Your documents are not used to train public AI models. Your data stays your data.
Full transparency
You decide which content nerilio may use. Full control over your knowledge base.
Answers only from your content
nerilio answers strictly based on your reviewed materials. No external world knowledge is mixed in.
Made in Germany
Built by SNAP Innovation in Hamburg. German quality and privacy standards.
Free demoExperience nerilio live in action
Book a no-obligation live demo and see how nerilio turns your knowledge into an interactive dialogue. We'll show you nerilio using your own content.
Book a demo slot
PricingTransparent pricing
Choose the plan that fits your needs - from a free trial to a fully tailored enterprise solution.
Try nerilio right away, free of charge and on a limited scale with your own data. No payment details required.
- 30 sessions / month
- 1 data source
- 20 MB data limit
- Chat widget
- Q&A mode
- Unlimited website visitors
- GDPR-compliant
- Email support
- nerilio branding
- No user management
Ideal for solopreneurs and small teams that want to launch professionally.
- 5,000 sessions / month
- Unlimited data sources
- 500 MB data limit
- Latest OpenAI models
- Q&A mode
- Custom logo, name & colors
- Chat widget
- Unlimited website visitors
- GDPR-compliant
- Priority email support
- No user management
The best choice for growing teams, education providers and digital-education platforms.
- 10,000 sessions / month
- Unlimited data sources
- 2 GB data limit
- Up to 50 admins & team members
- Roles & permissions
- Unlimited website visitors
- Leading AI models (OpenAI, Anthropic, Meta …)
- Q&A, tutor & assessment mode
- Voice input & output
- Custom integrations (CRM, LMS, CMS, API)
- Fully customizable
- GDPR-compliant
- Dedicated contact
Tailored solutions for large enterprises with complex requirements.
- Unlimited sessions
- Unlimited data sources & volume
- Unlimited team members
- Roles, access controls, SSO/SCIM
- Unlimited website visitors
- Free model choice + custom models
- All modes + your own custom modes
- Voice input & output
- Unlimited video transcription
- Custom widgets & enterprise integrations
- Full white-label + custom domain
- GDPR + enterprise controls
- 24/7 support & custom SLA
Custom integrations and solutions
Plan prices cover the use of nerilio with the features listed in each column. Anything beyond that – integrations into your systems, custom interfaces, the setup of assessment mode or your own interaction modes – we build individually and bill by the effort involved.
All prices excl. VAT · Monthly or yearly billing · Custom work billed by effort · No hidden costs
FAQFrequently asked questions
Answers to the most important questions about nerilio.
nerilio is a GDPR-compliant AI assistant from Hamburg that makes knowledge from your own content accessible through dialogue. Companies, publishers and educational institutions use nerilio to improve knowledge management, onboarding, e-learning and support. nerilio runs on Agentic RAG technology (Retrieval-Augmented Generation) and answers exclusively based on your own documents.
ChatGPT is a great general-purpose tool, but not one for your company's own knowledge. nerilio is fundamentally different and answers exclusively based on your own content. Whether it's course material, internal knowledge bases, product documentation or support resources - every answer is traceable and backed by a source.
In short: ChatGPT knows a lot about the world. With nerilio you know everything about your data.
Just reach out to us directly, no strings attached, at hallo@nerilio.ai or book a short demo. Our team will get back to you in no time with an answer on whether nerilio can help you.
No, you don't need a separate AI provider. nerilio gives you vetted access to the most secure and capable AI models. Depending on your plan you can pick your preferred provider - we're happy to advise. All costs for using these AI models are already included in your nerilio plan.
Yes. The nerilio chatbot meets GDPR requirements and is designed to comply with the EU AI Act. No data is used to develop or train the AI.
A GDPR-compliant data processing agreement (DPA) exists between nerilio and every integrated AI provider. A corresponding DPA is also concluded with every customer.
In line with the EU AI Act, nerilio is clearly identifiable as AI via a notice banner.
nerilio integrates flexibly into your existing systems: as a widget on your website, in your intranet, in LMS systems (Moodle, ILIAS, Totara, via SCORM and more) or as an API integration in your own applications. The integration is usually done in just a few steps. And if you need support, the nerilio team is happy to help with the technical setup.
Got more questions? No problem - our AI support bot knows pretty much everything about nerilio. Just ask, chances are it can help you right away.