Accessibility statement
SNAP Innovation Softwareentwicklungsgesellschaft mbH is committed to making nerilio accessible. Our benchmarks are the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the European standard EN 301 549 and the requirements of the German BITV 2.0. nerilio is a commercial offering; this statement is made voluntarily.
Scope
This statement applies to the website nerilio.ai and its subpages in German and English. It does not cover the blog (about.nerilio.ai), the chat application (chat.nerilio.ai) or the customer portal (admin.nerilio.ai).
Conformance status: partially conformant
The website partially meets the requirements listed above. The points below have not yet been fully implemented.
Known accessibility issues
- Screen reader testing and the full review of keyboard operation are not yet complete. Individual areas may therefore still contain barriers.
- Embedded third-party components, such as forms and the consent dialog, can only be influenced to a limited extent with regard to accessibility. All content on the website is also accessible without these components.
- Linked third-party content and documents are not consistently available in an accessible version.
Feedback
You can report accessibility barriers to us, request content in an accessible format or ask about our implementation. You can reach us
- by email at hallo@nerilio.ai
- by phone at +49 40 389044-10
- by post at: SNAP Innovation Softwareentwicklungsgesellschaft mbH, Max-Brauer-Allee 50, 22765 Hamburg, Germany
We will process your report as quickly as possible.
- Date created
- 31 August 2026
- Method
- Self-assessment
- Last reviewed
- 31 August 2026